[Resolved]  Calcutta Electric Supply Corporation [CESC] — Online bill payment

Address:Howrah, West Bengal, 711101

Dear sir
Cesc bill customer id [protected] rs 150/- paid on 11.04.2016 through net
Banking in cesc website by using paytm get way, unfortunately no receipts
Issue from your site any technical problem. But the amount not updated to
Your department and also not refund my bank.
Now the situation is paytm inform us that this transaction was successful from paytm end and if merchant is denying for the payment then kindly share the mail conversation between you and merchant so that we can check and assist you in a better way which i already attach.
Again cesc information the payment has not been received cesc till date. Kindly contact to your banker after said period for refund of the said amount.
We are request to cesc and also paytm if return the amount in my bank plz send any refund transaction number by which received our bank.

Last one month paytm and cesc unable to solve my problem.
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May 29, 2016
Complaint marked as Resolved 
dear sir CESC BILL CUSTOMER ID 55000459471 RS 150/- PAID ON 11.04.2016 THROUGH NET BANKING IN CESC WEBSITE BY USING PAYTM GET WAY, UNFORTUNATELY NO RECEIPTS ISSUE FROM YOUR SITE ANY TECHNICAL PROBLEM. BUT THE AMOUNT NOT UPDATED TO YOUR DEPARTMENT AND ALSO NOT REFUND MY BANK . now the situation is PAYTM inform us that this transaction was successful from PAYTM end and if merchant is denying for the payment then kindly share the mail conversation between you and merchant so that we can check and assist you in a better way which i already attach. Again CESC information the payment has not been received CESC till date. Kindly contact to your Banker after said period for refund of the said amount. we are request to CESC and also PAYTM if return the amount in my bank plz send any refund transaction number by which received our bank. last one month PAYTM and CESC unable to solve my problem. kindly refund it immediately,
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sir
Cesc bill for april, 2016 customer id [protected] rs 3710/- paid on 30.05.2016 through net
Banking in cesc website by using credit card paytm get way, receipt
Issued transaction id [protected] from your site i have another customer id [protected] billed amount for april, 2016 is rs. 390/- if i paid by credit / debit card. Last date of payment is 07/06/2016. When i tried to pay the rs.390/- your website www. Cesc.co.in is showing that " your connection is not private. Attackers might be trying to steal your information from www. Cesc.co.in (For example, passwords, messages, or credit cards)." it is my personal computer. Here i am requesting to you please solve this problem and help me to make this payment of rs. 390/- by credit card. Awaiting for your response.
Regards
Priyadarshi ghosal
(m) [protected]
Priya. [protected]@gmail.com

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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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