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Calcutta Electric Supply Corporation [CESC] — online name change - non-receipt of bill

On 05/03/2018 kartick dutta applied for online name change in respect of cesc consumer no.[protected] and successfully uploaded the form no.8140318 and the related annexure a3. Thereafter he receceived the following sms from bh-cesclm, sent to his registered mobile no.in the evening of the same day :-
"please arrange to settle the security deposit amount to enable us to effect the change in name against consumer number [protected]. The bill has been sent to your email address. You may also download the same from our website."

On getting your above sms, he has been frantically searching for the bill in my e-mail inbox as well as in your website. Till now cesc has neither sent the bill to his email address nor uploaded the same in cesc website.

Please take urgent remedial action.
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Mar 08, 2018

Complaint Status

Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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    Calcutta Electric Supply Corporation [CESC]
    Customer Care Service
    Customer satisfaction rating
    22%
    Complaints
    1963
    Pending
    0
    Resolved
    423
    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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