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[Resolved]  Calcutta Electric Supply Corporation [CESC] — payment successful but cesc denied that amount not credited

Sir, i pallavi kharwar paid my previous month's bill via phone pay on 24 november 2019 of 860rs [ to transfer - upi/dr/[protected]/cesc ltd/utib/mab.037133/note]. This month cesc has added the previous month's bill with the current month's bill. The supply is after the name of my father sheo shankar kharwar customer id (Protected). I visited cesc regional office they could not help me. I contacted phone pay support they say that my transaction was successful and was credited to the merchant's account.

payment successful but cesc denied that amount not credited
payment successful but cesc denied that amount not credited
payment successful but cesc denied that amount not credited
payment successful but cesc denied that amount not credited
payment successful but cesc denied that amount not credited
payment successful but cesc denied that amount not credited
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Complaint marked as Resolved Jan 3, 2020
My mail id- [email protected] My contact no. - 7651935717

Complaint Status


[Dec 25, 2019] Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    25%
    Complaints
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    Resolved
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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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