[Resolved]  Calcutta Electric Supply Corporation [CESC] — payment successful but cesc denied that amount not credited

Sir, i pallavi kharwar paid my previous month's bill via phone pay on 24 november 2019 of 860rs [ to transfer - upi/dr/[protected]/cesc ltd/utib/mab.037133/note]. This month cesc has added the previous month's bill with the current month's bill. The supply is after the name of my father sheo shankar kharwar customer id (Protected). I visited cesc regional office they could not help me. I contacted phone pay support they say that my transaction was successful and was credited to the merchant's account.