| Address: | Kolkata, West Bengal |
Dear Sir/Madam,
I am physically handicap Sr Citizen investor in Kolkata of SBI MF. Folio No[protected]. I have given for redemption request . But it was rejected due to there was no bank details in my earlier record. Since then I am continuously harassed by your kolkata park street office a coustomer care officer named RAJASREE and one SPO named SANKAR KARMAKAR. Each and every time they are asking for new documents. When I send my cancel cheque allong with the covering letter with a bearer due to my physical inability .Then he has been asked for my ID Proof Pan card original for verification.
When I have send my original Pan card with photocopy then they are asking for my self attestation.
My question :
1. Why all the required documents is not mentioned in the rejection letter issued by CAMS ?
2. Why your officer not asking all the documents at a time when bearers goes.
3. How many times a documents attestation required ? When as per your requirement I am sending my original Pan Card for your verification and attestation then why again I have to attest the same for which your SPO was refused to accept all the documents I have send through my bearer.
4. Is it possible to send somebody 4 times for one redemption request ?
I hope that you should responce to my complain soon.
Thanking you
Yours truly
Nemai Chand Dey
[protected]
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