| Address: | Canam Consultants, Sector 17D, Chandigarh |
This is to bring to your attention that I visited Canam Consultants, Sector 17, Chandigarh on 10th September, 2022. Ms. Ritika Verma was the consultant assigned to me. I was asked to transfer 7200/- as an application fee into Ms. Ritika Verma's account by one of her team members namely, Ms. Amrit on 12th September, 2022. Please note, this was before they could even provide me a checklist for the needed documents or even explain me the application process. Its hilarious that they had zero knowledge about the pre-requisites of application procedure for Lakehead University, Thunder Bay, Canada and asked for an application fee like they are pro. Furthermore, they harassed me for good 14 days without providing me with any accurate information for the required documents. I felt like a fool for putting my trust in them and started feeling their cunningness by this time. They in fact, never took my case diligently. Eventually, as the deadline was near, I ended up sending an email to the lakehead university, completed the application procedure on my own, and today recieved my offer letter too. After this, I tried calling and sent messages to Ms. Ritika Verma asking for a refund of the application fees as they clearly were of zero help to me and never rendered any of their services but a prolonged headache. But she never reverts back. I never expected such unethical behaviour from the staff of such a reputed firm like Canam. Had they been professional enough, I would not have been asked to transfer money into the ''PERSONAL'' account of the concerned employee. I am afraid I would have to begin legal proceeding against Ms. Ritika/canam group if she/they fail to mend their professional code of conduct and transfer the money back to me.
-Savreet
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