Canam Consultants / Canamgroup.com — refund not received - very bad behavior

Address:

Office No.305, 3rd Floor, Above Cafe Day V V Vintage Boulevard, Raj Bhavan Rd, Somajiguda, Hyderabad, Telangana, Hyderabad, Telangana, 500082

My names is sujith, i paid canam consultancy hyderabad rs.17, 700/- for abroad studies processing service. Unfortunately my father has to undergo heart surgery and i had to stop my abroad education plan. I informed the consultancy executive andela nandini over a email. I didn't get any response immediately. After multiple calls, msgs and email follow ups, i was informed that i would get only 50% of amount i paid to them. I said it's unfair because hardly any processing was done they have only suggested me a college in paris, but after reading many bad reviews about the college online, i asked them to suggest me other colleges or universities, they didn't come back to me for a while, and one day my father was admitted and informed consultancy. This was the only process they did, but now they say we have done assessment and etc (They are just faking). I spoke to branch manager (Sirisha) even she was very rude the way she was answering when i request for refund. They really lack professionalism dealing with clients that too when i was going through a bad phase of life as my father undergone major surgery. Ideally they should refund me at least 90% even if they did initial process of suggesting me a college, though i was not fine with that options they gave.