Canara Bank — amount is not refund

Address:

Krishna Nagar, 12th A cross,, 1/170, Krishnagiri, Tamil Nadu, 635126

Dear sir

My account no[protected]
I purchased a product on amazon on 6th of this month using my canara bank debit card same was not received and i asked then for refund. As per their confirmation refund was initiated on 19 th of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as[protected]. I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm status