Canara Bank — delay in generating beneficiary code and uploading documents/certificate in the ugc portal

Address:Howrah, West Bengal, 711405
Website:University Grants Commission

I have qualified for UGC JRF in NET held on November, 2017. I have joined Indian Statistical Institute on 20th August, 2018. My institution authority has uploaded my documents/certificates in the UGC portal. But when I log in the portal with my student ID it is only showing the last 4 digits of my canara bank account number and IFSC code. The beneficiary code has not been generated still now and it was written that "certificates are yet to upload". It has been more than 1.5 month since I joined with all of my necessary documents. Then why is it taking too much time to upload my documents and generating beneficiary code? Please help me.

my student id: 809/(NET-NOV 2017)
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