Canara Bank — Facing lots many issues from the day One I entered into the bank

Address:	641006
Website:	canarbank

Dear Sir/Madam

Myself R.Rakesh, I have opened a joined SB account in Canara bank (Ratinapuri branch) coimbatore on 02.06.2017 for keeping my jewl for a Jewl loan.

My account number is[protected]
Name: R.Rakesh
Jewl Loan account number: [protected]
My joinee Account number:[protected]
Name: A.Rugmani (My mother)
Jewl Loan account number:[protected]

I have kept the jewl for 100000 in Rakesh's name and 30000 in Rugmani's name. From the Day one I entered into your bank I'm facing lots and lots of problems by your bank employess (INCLUDING THE PREVIOUS MANAGER) Especially by the Previous cashier (Unaware of his name).

I was in a hurry berry situation on the day when I kept my Jewl and the chasier who was in the seat at that time have gave me only 80000 and he took 50000. I have got the amount without checking by the trust which I had in your bank. But a day later when I tried to pay the my fees there was 50000 shortage only then I got the rememberance that he gave only 80000 instead of 130000.

I went to the bank on the same day for asking the amount for which the responce which I got from them was there is only 46000 balance in their bank rest 4000 is not showing in their account. Also for which I was intented to write a letter stating that I got back all the 50000 in hand. Due to my urgent situation I did that too.

From that I was paying 5000 regularly in this jewl account without fail which you can check in my account. For the past 1 year I was with many personal problems and I haven't concentrated the date of maturity.

Before two days which is 14.06.2017 I received a call from Bank saying that my date is been over dued and I should come to the bank to close the account. I went to the bank yesterday for closeing the account but the responce which I got from the bank employees was horrible.

They are telling me that they will not give me any intimation for the due date itseems and as a customer I should keep that in mind. As this is a reputed bank I trusted your bank in every means. But I was treated as like I have kept the jewl in a local finance office.

Also the final responce I got from them is I'am not elegible for your 33% interest which is (4%) I shold pay the full (9%) interest for this loan.

If I have got any previous intimation I would have closed this before the due date which I have not received. Now I'am in a stage of fully lost condition by trusting your bank.

All the emplyees in the bank very rude when ever I approch them. THis is the reason I have approced the escalation team. I need a resolution in this issue shortly. Kindly resolve this issue.

If any think to be clsriffied kindly call to my number which is [protected].