Canara Bank — flipkart refund amount is not credited

Address:	575025
Website:	Flipkart

Hi, i am sachin. My complaint is about the refund amount which is not credited to my canara bank card. Flipkart had informed me that "the refund amount is successfully processed and will be credited to my card. If not credited then please contact the banks customer care". I have contacted the bank and they are saying the amount has not been refunded. They advised me to contact flipkart. Flipkart has not provided me any reference number of refund transaction, but only a mail that says refund is successfully processed. I am helpless!!

Kindly help me to get the refund amount as soon as possible.