Canara Bank — I'm complaining about pending of my transactions money with the bank

Address:

Jajpur raod -755019.(Odisha), 755019

On 21/06/2019 friday at 08:11am i was
Doing a transaction of rs 2000/- from canara bank to paytm payment bank but my amount was deducted from my canara bank account but the receiver bank account didn't get the money. While i was doing my transaction through paytm payment bank by linking canara bank in it i got a transaction reference id[protected]. I called canara bank customer service he asked me to file a compliant against paytm paymentbank. Please sir hope you will look to my concern, thanku.