Canara Bank — my refund is not initiated by canara bank.

Address:Siwan, Bihar
Website:Canara bank

My name is vivek kumar i'm a customer of canara bank siwan (Bihar) branch. My account no. Is[protected]. My date of birth is 17/07/97 and current mob no. Is [protected]. I have returned a product in amazon for rs 1349 and they mentioned that my refund amount 1349 has been successfully initialed in my account. Amount should be initiated in 5 days but till now did not get my refund to my account. Order date is 28/0917 and refund is provided me on this very date.
I have received transection id - 743327472747273344707
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Canara Bank customer support has been notified about the posted complaint.
Oct 13, 2017
Updated by Imsrj_07
Amazon refunded me 1349 rs. But this money is not credited in my account yet.
Please call back.
I've received the refund email on 2/10/17 and there is no response from my branch contact no.
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