Canara Bank — refund amount initiated by paytm haven't credited

Address:

Chennai, Tamil Nadu

I ordered a bus ticket from paytm with journey date 17-aug-2018. But bus operator cancelled the bus themselves. I registered a complaint. When contacted paytm said they refunded the full amount and the bank should credit the amount worth rs.530. Its being more than a month.

Amount-530 inr
Booking id - [protected]
Account no[protected]
Paytm amount initiated date - 18-aug-2018