Canara Bank — refund amount issue

Address:Chitradurga, Karnataka, 08195

My name is maruthi n t. My account number is[protected].
My mobile number [protected]
Refund of rs. 18990 it was not credited to my account.
Refund reference is
687686
Pls do the necessary. The amazone costumer care to charge a dispute. So pls do the needful to get the amount. The refund is issued on 19/10/2018. Pls make necessary arrangements so that i could get the refund. Please provide charge dispute number
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