Canara Bank — refund and transaction failure amount did not credited | |||||
Hi team, My account number:[protected] 1. I have tried to do online shopping in shopclue site on 6th june 2018 and after payment (632.00), the page showing as transaction failure and i have contacted shopclue customer care and confirmed that they didnt receive any payment. Please check the below message : "we have checked and found that the payment against your order has not been received from the payment gateway due to which we are unable to process the order. If the amount has been deducted from your account, it will be auto-reversed as per the bank procedure or you may coordinate with your respective bank/cash card wallet issuing authority for the same." 2. Refund amount not yet credited. Please check the below message from shopclue team: "refund of rs. 268.00 was succesfully processed on 09-june-2018 and should reflect in your account by now. Transaction number is [protected]". Please help me to receive these amounts. Regards Sinu Was this information helpful? | |||||
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Canara Bank customer support has been notified about the posted complaint. | |||||
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+91 80 2222 1581 [Head Office]
+91 80 2222 0491 [Head Office]
+91 80 2222 0490 [Head Office]
Canara Bank, Head Office, 112, J.C. Road, Bangalore, Karnataka, India - 560002
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Pensioner-- B S BHARDWAJ (D O B 9th June 1937)
PPO no[protected]
SB A/C no[protected]
mob.no - [protected]