[Resolved] Canara Bank — refund from amazon.in | |||
My name is malay bera and my account number is[protected], canara bank dhulagarh branch. I have returned a product in amazon for rs 135 and they mentioned that my refund of amount rs 135 has been initiated on 01 august 2017 and it will be credited to my account on august 7, 2017. Till now (08 august 2017), i didn't get my refund to my account. I have received a refund reference number and transaction code through mail. These are the messages received from amazon. Hello, Your refund of rs.135 has been processed successfully on[protected]. The amount should reflect in your account by[protected]. The authorization code (Refund reference number) for the transaction is[protected]. In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query. Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund. Thanks for choosing amazon.in. I have already contacted canara bank customer care to solve this issue but there is no use. Please resolve it and credit my refund into my account. Was this information helpful? | |||
Aug 12, 2017 Complaint marked as Resolved Canara Bank credit the amount into my account on 11 August 2017. Thank you sir Canara Bank customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
My name is MD MAQSOOD ALAM my account number is[protected] IFSC code CNRB0001208 Branch name Komarapalayam I returned the product on amazon But amount is not credit in my account
Hello,
This is to confirm that refund for amount 749 has been successfully processed on 12-NOV-17 and the amount should reflect in your account by now.
The refund details are: Authorization code for sale transaction 468767
Refund Reference #74332747316731545078700
Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.
Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.
Thanks for choosing Amazon.in
Hello,
This is to confirm that refund for amount 749 has been successfully processed on 12-NOV-17 and the amount should reflect in your account by now.
The refund details are: Authorization code for sale transaction 468767
Refund Reference #74332747316731545078700
Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.
Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.
Thanks for choosing Amazon.in
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+91 80 2222 1581 [Head Office]
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Canara Bank, Head Office, 112, J.C. Road, Bangalore, Karnataka, India - 560002
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Hello,
Your refund of Rs.379 has been processed successfully on 21-OCT-17. The amount should reflect in your account by 26-OCT-17.
The Refund Reference Number for the transaction is 74332747294729311626054.
In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Refund Reference Number. Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.
Some nationalised banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the refund reference number provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.
Hope this helps. Thank you for choosing Amazon.
I have already contacted canara bank customer care to solve this issue but there is no use. Please resolve it and credit my refund into my account.