Canara Bank — Refund initiated by amazon but did not receive in my account

I purchased a product from amazon on 18/02/2022 with the

order#[protected]

of amount Rs. 1499. I returned the product and requested for the refund on 20/02/2022 in my bank account in Canara bank. Refund initiated by amazon on 23/02/2022. But I have not received the amount yet.

My refund reference id is:[protected] .

I have contacted customer care of amazon and Canara Bank but they did not have any clear response that is why I am mailing here. Please help me to get my refund. Thank you.