Canara Bank — Refund not credited from amazon

Address:

kalyani

Dear sir

My account no is[protected]
I purchased a product on amazon on 17th september 2021 using my canara bank internet banking, same was not received and i asked then for refund. As per their confirmation refund was initiated on 30 th september, maximum time frame was 5 working days. Still it was not reflected in my account. They had provided The Authorization Code (Refund Reference Number) for the transaction is [protected]. I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.