Canara Bank — refund not received against cancelled transaction

Address:	Faridabad, Haryana, 121005
Website:	www.canarabank.in

Name- Amit Mohan Pandey
residence- 1781 sector 23a faridabad
custmer id 28202138
account number[protected]

Respected Sir/madam

I have make 2 transaction with amazon on 2nd july of amount 4976 and 4976 which i got cancelled. Amazon issued refund of same amount and mail me refund reference number i.e[protected] which i have attached with mail. According to stipulated time it should be credited to my account. I am attaching my statement after date 2 july 2018. As you look at my history from statement i belong to middle class family and have no support for my study expense. 10k is big amount for me. Being handicap it is very hard for me to visit bank frequently. i have made many visit to bank and made many calls to amazon. Now only way left to me is to chrge disputes against transaction.
please look into it.. i have to pay my bills in future and 10k is big amount for me.
hoping for positive response from your side.