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Canara Bank — refund of debited amount

Hi,
On 28th jan 2019, i initiated 2 transactions from my airtel app. Both are getting failed. But the transactions was debited from my account. I've contacted airtel about this, they said like both transactions were getting failed from their side, so they requested to submit a charge dispute for my transaction.

My saving acc, [[protected]
airtel app transaction details:

transaction id:[protected] and[protected]
Status: pending and unsuccessful
Transaction amount: rs.450 + 450

I've attached the screenshots of airtel app email and my debited account sheet.
refund of debited amount
refund of debited amount
refund of debited amount
refund of debited amount
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Complaint Status


[Feb 01, 2019] Canara Bank customer support has been notified about the posted complaint.
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    Canara Bank
    Customer Care Service
    Customer satisfaction rating
    14%
    Complaints
    4165
    Pending
    0
    Resolved
    594
    Canara Bank Phone
    +91 80 2222 1581 [Head Office]
    +91 80 2222 0491 [Head Office]
    +91 80 2222 0490 [Head Office]
    Canara Bank Address
    Canara Bank, Head Office, 112, J.C. Road, Bangalore, Karnataka, India - 560002
    View Full Information
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