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Canara Bank — refund of money from paytm wallet

I have added the amount of Rs. 5500 and 4800 to paytm wallet on 4-3-2018 and claimed to return to bank this amount on 5-3-2018. This transaction was successful and paytm has returned this amount back to my bank account but this amount is not yet credited to my account. On calling on Canara bank customer care, They asked me to wait for 7 working days, it has been more then 7 days but the amount is not credited yet.
Kindly refund the amount of Rs.[protected]+4800) in my bank account as soon as possible.
Thank You
Account holder name- Sweety Singhal
A/c No.[protected]
Branch- Sitarganj, District-Udham Singh
Nagar ( Uttarakhand)
Mobile no. - [protected]

Complaint Status

[Mar 14, 2018] Canara Bank customer support has been notified about the posted complaint.
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    Canara Bank Phone
    +91 80 2222 1581 [Head Office]
    +91 80 2222 0491 [Head Office]
    +91 80 2222 1788 [Head Office]
    Canara Bank Address
    Canara Bank, Head Office, 112, J.C. Road, Bangalore, Karnataka, India - 560002