Canara Bank — refund of smriti meena

Address:Bhandara, Maharashtra, 441906

Dear sir

My account no is[protected].
Customer id[protected]
I purchased a product on amazon on 19th january 2019 using my canara bank debit card. Same was not received and i asked then for refund. As per their confirmation refund was initiated on 19th of january 2019 itself. Maximum time frame was 5 days. Today it's 30 january 2019 still it was not reflected in my account. They had provided the refund reference number as 74332749020901914442190. I had contacted customer service number but it always unreachable. Please check and confirm the status. Refund the said amount of to my savings account at earliest.
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