Canara Bank — Regarding the unconscious behavior of, the manager cash officer and all staff go for lunch at the same time

Address:

Madurai, Tamil Nadu

21:02:2017 time 13:50 hrs. Savings account no.[protected].
S. Sornalakshmi.44/a/2, kovalan nagar main road, madurai-625003.
Madurai townhall road canara bank branch manager is not courteous to customer. I went at 13:50 to the bank to withdraw my money. I have taken token which displayed 14:19 time. Iirequested for withdrawal slip. The staff concerned told lunch time between 14:00 hrs to 14:30 hrs. All other bank staff will go for lunch one by one and they are doing customer service continuously. When asked madurai townhall road canara bank branch manager, told that customer has to wait for 30 mts since all staff are taking lunch together. I enquired why i not been given withdrawal slip eventhough arrived at 13:50 hrs.. He told i come at 14:19 hrs as the token display time. The manager not updated the time in the token machine. I requested complaints book to note that the clock variation in the token box and the bank clock and the system of luch time. Madurai townhall road canara bank branch manager refused to give the complaint book and behaved like a third rate fellow like when i asked for complaint book he told he dont understand what i ask and he told you come to take money that is all.. All other banks staff are going one by one without affecting customer service. Why madurai townhall road canara bank branch manager is not courtious to customer manager. Unable to drop my cash in time. The lunch time should not be same for all staff and the madurai townhall road canara bank branch manager should be punished for behaving irritating way, refusal of complaints book and for the variation of time in the token machine. I will take the matter to the cunsumer court if not settled earlier. My contact no [protected]