[Resolved]  Canara Bank — still the refund was not reflected in my account

Address:

Lucknow, Uttar Pradesh, 226001

My account number[protected]
I purchased a product on 12th of this month using my canara bank debit card same was not received i asked them for refund. As per their confirmation refund was initiated 17th of thi month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number[protected].
I had contacted your customer service number there is no proper response. Please check and confirm the status.
Please refund amount asap.
Thank you