Canara Bank — transaction password generation

Address:Delhi, 110084

I am not able to generate transaction password. "generate transaction password" tab not showing in my account in internet banking. Besides, it asks me to change my transaction password, when i have not even generated the password in the first place. Earlier that tab was visible but atm was not ok. But after i got new atm, now the tab is not there.

Please resolve.
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My name is Harshan c m and I had ordered honor 8c of ₹4867 in Amazon on it was pre paid but I didn't get the product so I asked for refund and then they said me on[protected] Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number # 0R8UD3TG0000BOPEL but amount is not reflecting on my account

Refund not credited
Refund Amount. 549.00
Refund Reference # 75260829235032515121811
Mergant name Amazon
Refund date 22/08/2019
Refund not credited
Account no.[protected]
Card last four digit no. 5489
Mob.[protected], [protected]

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