Canara Bank — transactions taking place from an expired debit card

Address:

Faridabad, Haryana, 121001

I recieved a message on 6th june 2018 that rs. 6400 debited from a debit card linked to my account number which is not even my valid debit card.

After calling the bank branch and informing this thing they enquired looking the system and told me that you have been debited rs.6400 three times today and informed me that in the year 2009 this card number was linked to your account.

Recently in the year 2016 i was reissued a new debit card which is currently my new and valid debit card linked to my bank account.

I am in shocked that how come all of a sudden without facing any issue from past so many years a debit card came into validity linked to my account and i was not informed, and when there is an expiration date written to every debit card and a transaction took place from a debit card of 2009 in the year 2018! This is meaningless and i am in shocked.

I am very disappointed and did not expected such carelessness from one of the very "large and reputed bank of india, canara bank"

I hope the bank will intervene in this matter on a very serious note and can justify me a good reason that instead of giving me a current valid debit card linked to my account, a debit card of 2009 can still be valid to do transactions in the year 2018?

Also waiting for my refund of money debited from the expired debit card of 2009 linked to my current account number.