Canara Bank — Wrong debit in y account @ chamaraja mohalla branch(0538)

Address:

no 136 6th cross, 3rr main c block j p nagar, Mysore

Vijayalakshmi SB[protected]

Since Feb 2017, My account is wrongly debited with Rs.12/- and details are as follows

1.20-2-17 SB 41699 Rs.12/-
2.22-5-17 SB 41699 Rs.12/-
3.22-5-18 SB 41699 Rs.12/-
4.25-5-19 SB 41699 Rs.12/-
5.21-5-20 SB 41699 Rs.12/-
Total Wrong debits Rs.60/-

I have not given any mandate to debit the account.
Every time I used to bring to the notice of the branch and they used to make false promise and never it was reversed. This time well before the debit date I had sent a mail to branch requesting to not to debit any amount. But they have not followed the instruction again the same was debited. subsequent to that more than 10 mails has been sent requesting for reverse of the amount or else provide with copy of mandate. No one is responding and I suspect at my cost some one else is being covered.

Canara Public Grievance redressal system is not working. E mail sent to Head office customer services returned undelivered.