Canarabank — unauthorized fraudulent debit from my sbi account through atm card

Address:

Pudukkottai, Tamil Nadu, pudukkottai

I am m s mohan an ex serviceman getting pension through your bank for nearly 15 years. My sb account no is[protected]. On 28/11/2018 i received an sms that rs.14160.46 had been debited from my account. Immediately i went to atm center and took the mini statement and came to know that rs 14022.36 and rs 12.04 also had been fraudulently debited from my account in un authorised way.

After knowing the fraudulent activity i visited the branch and met you in person and atm card was blocked. As per your advice i went to cyber crime office. I was told that my problem could be solved only at the bank level. They redirected me to meet the bank.

From the bank official i came to know those amounts were debited through pos withdrawal. But i did not use my atm card. I request you to give the below information