[Resolved]  Canfin Homes Limited — ROI Conversion charges deducted without approval

Address:

Bhopal, Madhya Pradesh

We have taken loan from canfin homes ltd in Dec'11, they have debited an amount of Rs. 8000 in May'13 to our loan account. They have reduced ROI by 0.2% for 3 months and afterwards increased the same, and charged us Rs.8000 for the same and that to without our approval. We have not gone to them for reduction of charges, the bank does that on their own and then debited charges to our account without our consent. We have written mail to their complaint section but have not received any satisfactory reply from their side. I tried filling online complaint through banking ombudsman also, but name of Canfin homes is not showing anywhere.