[Resolved] Canon India — 1.5 Yrs Old Ink with Price Tag Rs 1735 & Charging 1990
On 17 Jul, I Ordered Color XL Ink for my All In One Printer Oder No: [protected] I received the order on 30 Jul where the Product was more than 1.5 years old & had a Price printed ?1735 where-in I was charged ? 1990 I raised a Complaint with Infibeam as it was shipped by them, Now after 1 Month & waiting for the replacement I get a call stating that Replacement is not possible & refund will be given. What kind of service are you guys running & what kind of third grade service partner have you tied up with ? I have been very happy with the Printer & the service with which earlier I used to get the Ink earlier.
Plz get this resolved asap I am waiting for the Color Ink to be shipped ASAP & not the refund.
Complaint marked as Resolved 2017-05-11 00:09:19
[Aug 27, 2016] Canon India customer support has been notified about the posted complaint.
Verified SupportCanon India Customer Care's response Sep 06, 2016
We apologize for any inconvenience caused. Please share your contact details at http://goo.gl/forms/ObILwDw7t2 including a brief description of the issue.
We will get in touch with you at the earliest.
Regards, Canon India
smca's response Sep 30, 2016
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