Canon India — imagerunner advance c3320 malfunctioning

Address:kuruvath house,shangam road,manakody,thrissur, 680012

I purchased ir advancec 3320 in feb 2017. So far i had taken only 14000+ print out s. Out of that the colour prints comes around 2000+. Now the machine do not give the colour prints. Some lines are seeing. Due to my complaint the chief colour machine engineer inspected the machine. Now he says the the imaging unit has to be replaced. When i purchased the machine, as per the leaf lets provided to me, the toner yield for colour is 19000 copies and the drum yield is 56000 copies. The life span of the machine is 500000 copies or 8 years now my machine completed two years five months only with 14000 + copies. Since the machineis showing very serious complaints, i think the machineis having some manufacturing defect.in this circumstance the machine should be replaced with a new one
Was this information helpful?
No (0)
Yes (0)
Canon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Canon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    580
    Pending
    0
    Resolved
    152
    Canon India Phone
    +91 12 4416 0000
    +91 22 3901 0101
    Canon India Address
    7th Floor, Tower B, Building # 5, DLF Epitome, DLF Phase III, Gurgaon, Haryana, India - 122002
    View all Canon India contact information