Canon India — issue with printer canon g2000

Address:

Raigad, Maharashtra, 410206

Am using canon g2000 for couple of years now,. We are dealing with sri sai electronics, vashi. We are annoyed with service provided by them. Whenever we had some issues & called for service assistance, it never come time & always had some funny excuses. As per tech our warranty void due to high uses of prints - but this was never informed nor highlighted during his couple of visit & we received estimated of appx inr 3200/- to change color cartridges. When we question on estimated never got any reply from canon nor our printer is fixed.

Could you able to assist with better service here. & much appreciate prompt advise. As am not able to use printer & which is affecting my work load.