Canon India — Printer service and Service engineer fully drunk of alcohol and demanding money for drinking purpose instead my printer is in warranty

Address:

45/46 BLOCK-L 25 FEET ROAD CHANAKYA PLACE PART-2 UTTAM NAGAR

Dear Canonon 13th july 2020 this incident happy but i have raised complaint through customer care not resolution provided yet.i am very much disappointed with your service of my printer one of your service engineer Mr.Keshav Meena has visited to my shop for printer repair work at that time he is totally drinked alcohol and he is demanding money for repair of my printer instead my printer is in warranty. He came to my home daily at that time he is fully drinked of alcohol demand money from me and taken some other person to scare of him to me and demand money i don't know how canon is dealing with that and not taking care of it. He also taken Black cartilage form me for repair work and said canon will provide you new one not returned back and said do what ever you want to do and due to this i am very much disappointed with your service i am really frustrated with that and i will never ever buy canon product and suggest other not to buy due to this type of engineer you have.
Please take necessary action on this asap.