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[Resolved]  Canon India — RF 24 - 105 mm f4 L IS USM IN

Date of Incident - 18th Aug 2020
Incident - Bought a new lens from a retail shop, Camerina South city, Kolkata.
Noticed (dust/mould) in the lens after connecting it to the camera body. RF lens are supposed to be weather sealed,
it is clearly a faulty lens that is provided to me especially when this a brand new lens.

Resolution - Need a replacement lens.
RF 24 - 105 mm f4 L IS USM IN
RF 24 - 105 mm f4 L IS USM IN
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Aug 24, 2020
Complaint marked as Resolved 
Dealer agreed to provide a replacement and they did.
Aug 22, 2020
Updated by Rahul Mishra
The retail shop, Camerina, Spencer, south city mall, Kolkata is now asking me to go to the service center instead of straight away replacement of the product
Aug 23, 2020
Updated by Rahul Mishra
Please note that the dealer has replaced the faulty product.
However I want to point out a major flaw. When I went to replace the lens, the first lens that they gave me also had a spot, mostly fungi. They had to get me a third lens. Which looks fine and hopefully works fine too.
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