[Resolved] Canon India — RF 24 - 105 mm f4 L IS USM IN
Date of Incident - 18th Aug 2020
Incident - Bought a new lens from a retail shop, Camerina South city, Kolkata.
Noticed (dust/mould) in the lens after connecting it to the camera body. RF lens are supposed to be weather sealed,
it is clearly a faulty lens that is provided to me especially when this a brand new lens.
Resolution - Need a replacement lens.
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Aug 24, 2020Complaint marked as Resolved
Dealer agreed to provide a replacement and they did.
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