Canon India — ridiculous service from canon official store | |||||
My name is Suraj Sharma, i purchased a Canon G7x Mark ii yesterday on 25th september, 2017 from Canon Image Square, Nehru Place. The sad thing is that its your official store and they firstly gave me a defective product as its microphone was not working properly when i checked the footage in computer. Then when i called them about the defect they refused to replace it instead they asked me to go to Canon service center and get it repaired . I've just purchased the camera and today because of your ridiculous service i submitted the camera in service center. This is the worst experience for me as a canon buyer. i've just bought the camera and now its in service center without any use even the accessories are still packed in the box. I wanted a new camera not a ##### repaired one. This the Bill This is the store address G-1, DDA Building, No. 20, Nehru Place, Near Paras Cinema, New Delhi, Delhi 110019 Phone:[protected] These kind of stores should be closed they are a blot for Canon and i'll definitely talk about this on my channel vlogs and blogs Was this information helpful? | |||||
Canon India customer support has been notified about the posted complaint. | |||||
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