Canon India — scanning not working through wireless on imageclass mf244dw, no warranty no technical support slogan by customer cannon customer support

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Imphal East, Manipur, 795001

I was surprised to hear that canon technical service is not available if the product is out of warranty. My issue is that i was not able to scan documents through wireless showing campatible scan utility is not installed however scan through usb wired is working and installed latest scan utility v1800. Why is it so, i need help from technical guys but no warranty no technical service slogan by customer service executive nitin, new delhi canon customer service and unable to reach technical support... Thatz kind o[censored]nacceptable answer that i got from a reputable canon. Please resolve the scanning issue, i have windows 10 os, updated latest scan utility v.1800. I expected a reply/explanation from you guys regarding the scan issue as well as no warranty no technical support.