Canon India — supply of canon pixma e560

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To avoid the often refilling prob.- i purchased the above printer against po, no[protected] dt.- 17/7/2017. At the time of purchase - it was displayed that "both the cartridges could easily be refilled for four times". But, after installation in nov'17 - when, i refilled the color cartridge &fitted for the first time in feb'18-the m/c stopped working. After replacement of same with a new one by your one serviceman of asn service centre - the m/c started working. But, after a few days, when i refitted the black cartridge after proper refill - the m/c again stopped working. Then, i bought a new one & fitted it at m/c - still, no result was obtained. Lastly, the m/c is in the idle position since last one & half a month. Though, i reported it to amazon, canon & m/s cloudtail (I) pvt. Ltd (Supplier of m/c - but, no response was received.
This should be noted that though the m/c is still in guarantee period - but, this time the said service center is now demanding money. Now, my earnest request is - pl. Arrange to either replace this printer with a new one or with a g-1000/2000 model - as "the printer is an essential item at my home."hence, pl. Send your further instruction pl. Thati shall have to follow.
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The canon Model No. Image Press C600 installed at Safire Graphics, Royapettah, Chennai with Serial No.QKMO2859, installed on 09.09.2015 is not working. Please depute Technical persons for inspection and to put on the machine in running condition.
Print cammand dene par print nhi de rha hai
lalit namdhari's reply, May 29, 2018
same

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