Canon India — unsatisfactory service from canon

 
2 Reviews
Dewas, Madhya Pradesh, India
 Pradeep. R on Sep 4, 2018
A complaint (Service call no ; csp20180820/1007742) was logged for the "all in one canon mf246dn" serial no : wpz11073 on 20.08.2018. This printer was purchased recently and the same is under warranty.

But till date, none of your engineers have attended the complaint (Not even called nor visited the site). We have called the helpline numbers and the agency many times but they are not responding.

As per your representative, the complaint was supposed to be attended within 38 hrs from the date of logging the complaint, but even the lapse of 14 days, this complaint has not been attended and this shows that how bad the services are being provided to the customers.

We are totally unsatisfied with the services of canon.

Complaint Status


[Sep 04, 2018] Canon India customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Printer & scanner is not working.Printer is under warrnety. Conduct no:[protected]

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    Canon India - unsatisfactory service from canon