Canon India — unsatisfactory service from canon
Dewas, Madhya Pradesh, India
PrPradeep. R on Sep 4, 2018
A complaint (Service call no ; csp20180820/1007742) was logged for the "all in one canon mf246dn" serial no : wpz11073 on 20.08.2018. This printer was purchased recently and the same is under warranty.
But till date, none of your engineers have attended the complaint (Not even called nor visited the site). We have called the helpline numbers and the agency many times but they are not responding.
As per your representative, the complaint was supposed to be attended within 38 hrs from the date of logging the complaint, but even the lapse of 14 days, this complaint has not been attended and this shows that how bad the services are being provided to the customers.
We are totally unsatisfied with the services of canon.
[Sep 04, 2018] Canon India customer support has been notified about the posted complaint.
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