[Resolved] Canon — UCB Duffel Bag offered is not received
I have bought a Canon PIXMA MG2570 All-in-One Ink jet Printer on 09/09/14 and I have registered for PIXMA UCB Duffel Bag Offer on 20/09/14.I got a mail from team and it offers that UCB Duffel Bag shall be shipped within a time span of 45 days from the date of form submission.The Unique Code is: YTE2dTE2. But I didn't receive any further information regarding this offer..After contacting the customer care on 01/14/2014 they said that the they have already sent the bag via blue dart courier and that return back because blue dart can not deliver the product for that pincode...But at the time of dispatch canon or blue dart didn't give any message or any detail of shipment..Apart from that there is blue dart courier service is available for that pincode.After that, They asked me to give an alternate adress so that they can deliver the product..I gave them another adress..But they didn't reply to me.I think canon team try to cheat me by giving false information.. When I tried to call their customer care number they didn't pick up the phones..
Complaint marked as Resolved
Finally I got the bag after two month from the expected date of delivery...The customer support team from canon is very bad.They didn't send any information regarding the issue and steps taken to resolve the problems..While try to contact the customer care by dialing the toll free number, they didn't;t pick up the phone and they were testing the patience...
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