Capgemini — not given my deferred bonus amount for last cycle

Address:

Kundalahalli, Brookefield, Bengaluru, Karnataka 560037, India, 560037

Hi,

I joined capgemini on 5th july 2018 and as mentioned in my offer letter i was eligible to get the deferred bonus of 10000rs every 3 month for an year. It was given to me till april 2019 (I. E 3 times) but for the last cycle they have not provided my deferred bonus. I asked for the reason they told that it is due to some misplacement in there system. I left the company in october after continuosly following with them. At last they told that it will come in full and final settlement but i didnt received in that too. When again asked so some different person replied that he dont have any information about it.
I dont know how the hr policy works and why the employee has to follow up for so long time. I want my full defferred bonus and want to take legal action against it.