[Resolved]  Capital Aim Financial Advisory — service complaint

I am a customer of capitalaim (Sudipta ghosh) and took quaterly service service since april 2018 in stock only.

My contact points are anjali chauhan and rohit.

I have taken based on the discussion happen with anjali and it was decied to pay 12500. Acordingly i made payment.
After two days, came to know that ther service which i have taken is basic service.

I was getting continious call in the name of specialed service and asked to pay 37500.
I said i have no problem to go for specialsed service but i need some time to arrange the fund, where as i was in loss of 16300 in market also.

This people are not ready to understand and i dont know what happen they stopped sending the sms which i should get as per the three months contract.

This is a strict violattion of the rules and writing to complainnce to team to llok into this.

I am not egtting any service, not even capitalaim picking up call. I would like to know 12500 is not money, only 50k is money..

Is this way to treat customer.

I think you would take this issue high priortity and respond.

Otherwise i have to think for alternative to take this mater to next level.

Sudipta ghosh
[protected]
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Jun 3, 2018
Complaint marked as Resolved 
Capital Aim Financial Advisory customer support has been notified about the posted complaint.
May 03, 2018
Updated by bombay2018
This is a strict violation of the rules and writing to compliance team to look into this.
Atleast provide service which you are commited to.I am not getting basic service as I am not ready to take up specialed service.Dont make peole foot just by saying something at the first and when u join, in the name of profile, harassing customer by asking more money.
Verified Support
May 03, 2018
Capital Aim Financial Advisory Customer Care's response
Dear Sir/ Madam,

Greetings from CapitalAim Financial Advisory Pvt. Ltd. !!!

We have received your complaint and we will provide you best possible solution from our side.

Kindly Provide us your Registered Mobile No. with our company. Once you provide us the Number.

You will get a call from our executive within 24 Working hours to address your issue.
May 03, 2018
Updated by bombay2018
my mob-[protected]
May 04, 2018
Updated by bombay2018
There is no response from your side even afetr giving mobile number..
If Capitam Aim is not a fraud company, then please either provide the service that you are commited to or return money .

Otherwise I will escalate this matter to SEBI and Govt of MP .
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    Capital Aim Financial Advisory Phone
    +91 73 1244 3855
    +91 22 6181 6137
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    801, Airen Heights, Ware House Rd, Scheme 54, Vijay Nagar, Indore, Madhya Pradesh, India - 452010
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