[Resolved]  Capital First — A/c no 9223544 EMI purpose

Address:Nagpur, Maharashtra, 440006
Website:www.sumercomplaints.com

I paid EMI on 01/4/17 .The Capital First company servicemen mr. Devendra calls in every half an hour for the paying EMI request . But today is first day of month actually 5th day of this month is the last date of paying EMI . Make us disturb by calling 3-4 times a day . Is this is a way of handling a coustmer . Yesterday only I paid the EMI as staff of same company told me how to pay the EMI online . According to that I paid EMI . And mr. Devendra without updating its information (about EMI ) he called us and disturbing us to pay the EMI even though we already paid EMI yesterday .
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May 5, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Apr 02, 2017
Updated by Devendra.pilkhane
Today 02/4/2017(Sunday) also call Continuesly my payment due date 05 the every month actually. I paid online EMI Rs 2785/- yesterday night .
Verified Support
Apr 03, 2017
Capital First Customer Care's response
Dear Mr. Dilip Pilkhane,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We tried calling you on your mobile number on various occasions, however, could not establish successful contact with you.

We would request you to write to us on social.[protected]@capitalfirst.com with your alternate contact number and payment details to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

मेरा नाम गुलाम हैदर है मेने आप की को. से एक होम प्रोडक्ट्स फाइनेंस करवाया था जिसका हमने पूरी EMI भरी
लेकिन कल हम लोटस पर आप की को. से फाइनेंस करवाने के लिए लॉगिन का कहा तो वो man कहता है की आप की कोई लिमिट शो नहीं कर रहा है बताये क्या हमें दोबारा लोन फाइनेंस नहीं होगा होम प्रोडक्ट्स पर
मेरा मोबाइल नो. [protected]
नाम Gulam Haider
Capital First Customer Care's response, Apr 3, 2017
Verified Support
Dear Mr. Gulam Haider,
Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
We tried calling you on your mobile number on various occasions, however, could not establish successful contact with you.
We would request you to write to us on [email protected] with your alternate contact number and payment details to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited
Hi my name is sheetal sharma my card n 3728445 mujhe abhi thak card nahi mila hai 10 months ho gaye hai loan bhi complete ho gaya hai mujhe card plzz provide karaye mujhe new loan lena hai plzzz... contact no.[protected]
Capital First Customer Care's response, Apr 3, 2017
Verified Support
Dear Ms. Sheetal Sharma,
Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
We tried calling you on your mobile number on various occasions, however, could not establish successful contact with you.
We would request you to write to us on [email protected] with your alternate contact number to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited
Last week i missed my Capital first card, so kindly block the my card and send me the new card

My details
Dhanasekar A,
Plot no. 120, Door no.5,
Baskar colony, dasaradan street,
Virugambakkam, Chennai - 92.

Contact no: [protected]
Capital First Customer Care's response, Apr 12, 2017
Verified Support
Dear Mr. Dhanasekar A,
Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
Pursuant to our conversation today, we would send the final response on your email id dhaxxxxxxxxx26@gmail.com (email id masked for security reasons.).
Assuring you of our best services always.
Regards,
Capital First Limited
Hi iam Vignesh I forget my username and password and my loan account no 9922524 so kindly send my new user name and password to my mail id v.[protected]@gmail com

Regards
V. Vignesh
[protected]
Capital First Customer Care's response, Apr 12, 2017
Verified Support
Dear Mr. V Vignesh,
Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
We tried calling you on your mobile number, however, could not establish successful contact with you.
We would send the final response on your email id v.xxxxxxxxxxxx095@gmail (email id masked for security reasons.).
Assuring you of our best services always.
Regards,
Capital First Limited

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