[Resolved]  Capital First — block emi card

Address:sardar pole,, Nr. Navratri Chowk, Ashi, Anand, Gujarat, 388130

Capital first is so very incompetent that they are least botherd to inform their customers well in advance about this. When i called customer care at 11:25 am on dated 25th april, 2019, he kept on saying is its internal policy which i really don't understand what kind of policy is this which is affecting customers like us. They can't send my card. And my card is block this is really an appalling service..
Waiting for your reply.
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Jun 4, 2019
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
May 03, 2019
Capital First Customer Care's response
Dear Sir,

Thank you for writing to us.

This is with reference to your concerns regarding Easy Buy Card.

We are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact details to assist you further.

Assuring you of our best services always.

Warm regards,

Snehal Poojary
Team IDFC First Bank
www.idfcfirstbank.com
Complaint comments 

Comments

Dear Sir,

We are concerned to note your feedback. Let us connect with you and address this suitably. Please DM us your contact details and we'll be at it.
Dear Sir / Madam, Greetings from Capital First! This is with reference to your concerns regarding EMI Payment. We are concerned about your query. We request you to write to us at social.[protected]@idfcfirstbank.com with your contact number to address your concern Assuring you of our best services always.

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