[Resolved]  Capital First — about my loan

Address:530016

This is mohammad arshad u capital first team can't solve the problems of the customers i have intimated u last 6 months ago means 180 days that my card has been blocked for no reason what is internal policy u team don't no the meaning of internal policy at least u don't respond u say with a simple word saying doesn't match the criteria then y come did u approved for my loan paying the emi in time is my mistake i shud not pay u in time u believe who cheat the people bcoz u team r also cheaters i have 2 loans paying u in time my mobile number is [protected]
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May 20, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Apr 19, 2018
Updated by Harshad Mracks
I want to update
Verified Support
Apr 19, 2018
Capital First Customer Care's response
Dear Sir, we tried calling you on your mobile number, however, could not establish successful contact with you. We would request you to write to us on social.[protected]@capitalfirst.com with your alternate contact number to assist you further.
Apr 20, 2018
Updated by Harshad Mracks
Again u have stated me with a simple word saying internal policy card has been blocked it saying to wait for 90 days i alrdy said u that i waited for 180 days means 6months bt it's unblocked i don't need any loan from u i will just clear the remaining amount bajaj finserv serves the man better than urs unblock my card or else i just clear the loan and quit u don't knew the meaning of internal policy blocked ur sitting in front of a computer and saying wat the system gives u u don't xplain k anyhow send my completed loan to cibil higher authority to maintain my cibil score i don't have any cheque bounces understand
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U team of capital first u kindly don't resolve people's complaint my complaint was not resolved I need to speak to ur higher authority this is my number [protected] and my mail I'd [protected]@gmail.com
Capital First Customer Care's response, Apr 26, 2018
Verified Support
Dear Mr. Harshad,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.


Pursuant to our conversation today, we would like to inform that we have sent the final response on your email id hxxxxxxxir@gmail.com (email id masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited

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