[Resolved]  Capital First — cancel loan

Address:Bi650 madangir, New Delhi, Delhi, 110062

I have approved loan from idfc first loan of 20000 on 26 june in insta credit of voucher of 20000 but i did not receive voucher code that i have mailed to insta credit that cancelled my voucher so insta credit cancelled my voucher loan but its not cancelled by idfc first loan service so its an humble request to cancel my loan from idfc first service take an serious action and contact us solve this issue my loan id is 23434646
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Sep 9, 2019
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Jul 25, 2019
Updated by Rahul dashing song Lalwani
I have approved loan from idfc first loan of 20000 on 26 june in insta credit of voucher of 20000 but i did not receive voucher code that i have mailed to insta credit that cancelled my voucher so insta credit cancelled my voucher loan but its not cancelled by idfc first loan service so its an humble request to cancel my loan from idfc first service take an serious action and contact us solve this issue my loan id is 23434646
Jul 25, 2019
Updated by Rahul dashing song Lalwani
Hi Rahul Lalwani,

Thanks for reaching out to InstaCred Support team.

Please be informed that we have gone ahead and cancelled the voucher considering it as a special request with Amazon.

Kindly contact customer.[protected]@capitalfirst.com or call [protected]/ [protected] IDFC First Bank officials for further clarification.

Assuring the best of services at all times.

Regards

InstaCred Support
Jul 25, 2019
Updated by Rahul dashing song Lalwani
Mere loan dectiactive kijiya sir
Verified Support
Aug 08, 2019
Capital First Customer Care's response
Dear Sir,

Thank you for writing to us.

This is with reference to your concern addressed to Consumer Board regarding voucher.

We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.

Your continuous patience is solicited in this matter.

Assuring you of our best services always.

Best Regards,

Tarun Sharma
Team IDFC FIRST Bank
www.idfcfirstbank.com
Complaint comments 

Comments

Capital First Deducting money from my account. Even though i dont have any loan from capital first. How they can do all this fraud from customer.if they have bank account details, how they can cut money from bank account.. I want my money back
Dear Sir,

This is with reference to your concerns regarding your loan account. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact number to assist you further. Assuring you of our best services always.

Regards,
Team IDFC FIRST Bank.

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