[Resolved] Capital First — capital first has imposed a wrong charge

ssahil.5029

from Bhusawal, Maharashtra

Address:

Nashik, Maharashtra, 422009

I bought mobile and television from capital first finance. And its emmy the 5th of the month is debited from the bank. But no debit in december 2017. While there was balance in my bank account. And capital first does mess me up. Your amy has bounced. And charges me 400 + 400 + 400 + 400 = 1600.
And by emailing it, bounce charges which i have imposed to me, make the app reverse.

So capital first tells me after 8 days. This is because of the bank's hawks,

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Dec 26, 2017

Complaint marked as Resolved

Still, I am resolved in this case but if Capital First will do such a charge again, then I will complain again and again I will not take a loan from Capital First and I will also tell my friends and relatives not to take a loan from Capital First and all of you have this advice. Do not even take

Capital First customer support has been notified about the posted complaint.

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Comments

Nitin004

from Delhi, Delhi

My loan no. Is 13623136.
My name is Brahma nand gupta
I opt for loan from capital first but the agent who visited my house to collect documents take 11 check and loan approved. After 2-3 days I received msg from my bank that ₹7000 deducted from my bank on the same check no. Which I provided to the bank person.
I want my money back

Capital First Customer Care's response, Dec 28, 2017

Verified Support

Dear Mr. Gupta, We tried contacting you on your mobile number 97XXXXXX32. However, we were unable to connect with you. We would like to inform you that we are looking into your concern and we would send the final response on your email address nitixxxxxxxxx04@gmail.com (mobile number and e-mail id masked for security reasons).