[Resolved]  Capital First — charges on emi

Address:Visakhapatnam, Andhra Pradesh

Account no: 20623308 .

I paid all emis on time and for this month also i kept money in my account.. but the emi is not deducted.. but i paid through idfc first app through online.. but still u got 2 bounced charges.. what the hell is going on..

I got same problem with previous account no : emi :13091817.. for this last tims they deducted 800 bounced charges wothoit my mistake.. i[censored] doesnt return total deducted charges i will go legally..
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Aug 9, 2019
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2019
Capital First Customer Care's response
Dear Sir,

Thank you for writing to us.

This is with reference to your concern addressed to Consumer Board regarding Collection Calls

We would like to inform you that we have shared our final response to your email id.

We trust your query has been addressed adequately..

Assuring you best of our services.

Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now.

Warm regards,

Tarun Sharma
Team IDFC First Bank
www.idfcfirstbank.com
Aug 10, 2019
Updated by Ravi Gorli
My prblm is not solved u cheated again this month with extra bounces now u kept charge of 2360.. i will file a case
Oct 23, 2019
Updated by Ravi Gorli
now u blocked my emi card and raised bounce charges
Oct 23, 2019
Updated by Ravi Gorli
u people are playing with customers
Complaint comments 

Comments

Dear Sir,

This is with reference to your concerns regarding your loan account. We wish to inform that we have sent the final response on your email id. Assuring you of our best services always.

Regards,
Team IDFC FIRST Bank.
Hey there, my loan number is 14283197 but I didn't recieved any credentials for logging in to the customer portal of capital first so kindly sent me those details through my registered mail.

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