[Resolved]  Capital First — complaint against money deducted from the account without any notification and its still open in the account.

Address:

64100

My money of rs, 500, 27, 67, 34 was gettingdebited by bank account called up the bank to check they asked to call the finance company which is capital finance. Further called capital finance and ask them why the money was deducted from my account here is the answer from them please send us an email such a stupid customer care agent dont they understand the pain as to why the money was deducted from the account.

Such a unprofessional rep dont know what they are talking me to send out an email. Further told them that i would complaint then they checked and told me it was deducted further no clue as to why and hung up the call and then they are sending me a message that the issue is resolve for which i called such a uneducated they dont understand the pain. Simple what if they money is getting deducted without any knowledge. Regretting to deal with this agency please have this sorted out or need to raise this issue on a higher authority and also my cibil score is low and even after paying on time. Please take action on this...

Now the money is been deducted from my account and also it shows under customer active loan. Please have this sorted out asap and below is my details.

Name : andrew anthony
Phone : [protected]
Account no : 13123517