[Resolved]  Capital First — ebc card blocked

Address:GAMHARIA, 832108

My capital first easy buy card is blocked without mentioniing any reason inspite of making all payments without a fail. When i talked to cc in april they told that it will be unblocked in 90 days. Its due to company internal policy. What type of policy is this that they take money in the name of ebc card and then block it so that customers cant use it. Even i have good cibil score. Also its more than 90 days have passed. My emil id is [protected]@gmail.com
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Sep 24, 2019
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2019
Capital First Customer Care's response
Dear Sir,

Thank you for writing to us.

This is with reference to your concern addressed to Consumer Board regarding Easy Buy Card

We would like to inform you that we have shared our final response to your email id.

We trust your query has been addressed adequately..

Assuring you best of our services.

Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now.

Warm regards,

Tarun Sharma
Team IDFC First Bank
www.idfcfirstbank.com
Complaint comments 

Comments

Dear Sir,

We regret the inconvenience caused. Please share your contact number and location details so our team can connect with you.

Regards,
Team IDFC FIRST Bank

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