[Resolved]  Capital First — extra charge deducted of mandate fail txn

Address:781021

My name is dooradarshini nath.. I purchased a mobile and the account no is 14217270 and already bounch charges has already been deducted but still. Mandate charge rs 295 and rs 295 has been deducted total 590 i. E on 29th and 30th june 2018. Please refund my money. Already a bounch charge has been deducted in mrcah i. E 800 for the failed transection and why again it is deducted.. I have already closed my account still why it is deducting money.
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Jul 31, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2018
Capital First Customer Care's response
Dear Mr. Nath,



This is with reference to your concerns regarding your loan account.



We tried contacting you on your mobile number, however, we were unable to connect with you.



We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.



Assuring you of our best services always.



Regards,

Capital First Limited
Complaint comments 

Comments

I have receive message from easy buy card no:3325895 our company .
But i did not receive my card plz sent card status and my card thank you..
ranjithkowsalya's reply, Jun 27, 2018
please sent easy buy card
Capital First Customer Care's response, Jul 3, 2018
Verified Support
Dear Mr. Ranjithkumar,



This is with reference to your concerns regarding your loan account.



We wish to inform that we are looking into the concerns raised by you regarding your easy buy card and we would send the final response on your email id.



Assuring you of our best services always.



Regards,

Capital First Limited
I did not recive my emi card
Capital First Customer Care's response, Jul 6, 2018
Verified Support
Dear Mr. Bhargav,



This is with reference to your concerns regarding your loan account.



We would request you to write to us at [email protected] with your loan account details and contact number to assist you further.



Assuring you of our best services always.



Regards,

Capital First Limited

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